TASER International has strongly supported independent review of its devices. A number of independent reviews have affirmed the safety and life-saving value of TASER technology as a safer, more effective use of force. TASER International confidently stands by TASER safety and effectiveness through research, proven field results, risk management review, education and the lives that are protected by TASER CEWs.
When an X26C, M26C, or C2 CEW is used in self-defense, the CEWs may be deployed and left behind providing the Purchaser a window of opportunity to get to safety and call law enforcement. TASER International will replace the TASER X26C, M26C, or C2 CEW free of charge, with the same product or a like product, at TASER International’s option, if the Purchaser provides, within one year following the event, the following information to TASER International, 17800 North 85th Street, Scottsdale, Arizona 85255 Attn: Customer Service:
Purchaser is responsible for any expedited shipping or handling costs for the replacement CEW. A replacement product assumes the remaining warranty of the original product or 90-days from the date of replacement, whichever provides longer coverage to the Purchaser.
TASER International’s Lifetime Replacement Guarantee is not available or applicable: (a) on any international (Non-United States) sales or uses of TASER Citizen Products; or (b) to any Purchaser who uses the CEW for a commercial purpose.