An RMA# is REQUIRED for all returns. Please request an RMA# through the "My Account" dashboard and we will send you the information required to ship the item back to us.
Items returned without a valid RMA# are subject to a 20% restocking fee and a possible delay in processing.
Gideon Personal Protection does not pay for return shipping unless the product is determined to be defective or the result of a shipping error. Please contact us within 30 days of receipt if you receive a defective item so that we can facilitate the return/exchange.